The terms, policies, and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "Dreamspinner Press" or "Web Site"). The Conditions supplement any terms posted by Dreamspinner Press as related to specific services, content, or materials. Dreamspinner Press reserves the right to update or modify the Conditions without advance notice by posting a revised Terms and Guidelines listing to this Web Site. Your use and/or placement of any order indicates your acceptance of these Conditions. Dreamspinner Press may at its discretion deny service to you at any time in the event you do not adhere to the Conditions.
Access By Minors
The Dreamspinner Press web site is intended for visitors age 18 and older. Pursuant to 47 U.S.C. Section 230(d), as amended, we hereby notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors.
Order Fulfillment/Product Delivery
All orders containing eBook or Audiobook files are delivered immediately upon purchase and can be downloaded from the 'My Bookshelf' section of your account. All Paperback orders are shipped within 1 business day of placement via United States Postal Service (USPS) or United Parcel Service (UPS). If a product is purchased before the release date the product will be delivered or shipped on the release date. For questions regarding the delivery of an order or for assistance in accessing an order please email firstname.lastname@example.org.
Return/No Refund Policy
You acknowledge that Dreamspinner Press will not provide refunds. Dreamspinner will replace damaged content with either an undamaged file of the work or a work of equal value. You must request replacement of damaged files within seventy-two (72) hours of purchase. Requests must be made via the customer service e-mail email@example.com.
Copyright on this web site, including all materials included in it, is owned by or licensed to Dreamspinner Press, and all rights are reserved. You must abide by all copyright notices and restrictions contained on the site.